Who to contact
Blura is responsible for the personal information collected through this website. Contact hello@blura.co.uk with any question about this notice or your personal information.
Information you provide
When you request a consultation, we collect your name, email, business name, selected challenge and any website or message you choose to provide. Please avoid including sensitive personal information or confidential information about your clients.
How we use it
We use enquiry information to respond, understand your request and arrange a conversation. Our basis is taking steps at your request before a potential engagement, or our legitimate interest in responding to business enquiries where you act for an organisation. Providing the required fields is necessary for us to respond through the form. You can also contact us by email.
Submitting this form does not subscribe you to a marketing list. We do not use the form to make decisions with legal or similarly significant effects through automated processing.
Hosting and service providers
Netlify hosts this website and processes form submissions on our behalf. Our email services are used to respond to you. Hosting providers may process technical information, such as IP addresses, request details and security logs, to deliver and protect the site.
Service providers may process data outside the UK. Information about Netlify’s processing and transfer safeguards is available in its privacy notice and data processing agreement. Contact us for information about the safeguards applicable to your enquiry.
How long information is kept
Enquiry information is kept for as long as needed to handle the enquiry and relevant follow-up. The appropriate period depends on whether a discussion remains active, an engagement begins, or records are needed to meet legal obligations or resolve a dispute. You can contact us to ask about information held about you or request deletion.
Your choices and rights
Depending on the circumstances, you may ask to access, correct, erase, restrict or transfer your personal information. You can also object to processing based on legitimate interests. Contact hello@blura.co.uk to exercise a right or raise a concern.
You may complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint.
Cookies and analytics
This site does not install advertising or analytics cookies. Fonts are served with the site, and the consultation form is hosted directly on it. Our hosting provider may use security measures and technical logs to keep the service available and prevent abuse.
If we introduce optional analytics, embedded services or marketing technologies, we will update this notice and provide any required choices before they run.